Freedom from Vonage, that is. Nine minutes on the phone, and no less than 5 offers to downgrade my service instead of canceling, until I was finally put on hold so they could disconnect the number. And they would have tried more than 5 times to offer me the 100-minute-a-month plan, but I had angrily started saying “No. NO. NO! I do not want service. Cancel my account.” I know they’ve got a script and all, but damn. I should have recorded the call with Google Voice… but too late for that. From now on, I think I will record the calls I make to customer service representatives – and whenever I get caught in those horrible loops, I’ll post them here.